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Neuro-Coaching for Social Services Professionals

Course Purpose

This training is specifically for individuals in the social services professions and is geared towards providing skills to better enable interaction with clients. Participants in this training will gain the knowledge and proficiency to help clients find their own solutions and take ownership and responsibility for the outcomes.

Module 1: Coaching

  • Exploration of the definitions of coaching
  • Understanding how coaching can be an important skill for social work practitioners and the value coaching can add to enhancing their interaction with clients
  • Understanding the emphasis on the quality of the relationship between the social work practitioner and the client and the importance of reflection on assessment and evaluation of progress and changes observed. We explore how social work practitioners are able to integrate these fundamentals in their consultation sessions with clients.

Expected outcomes:

  • To have a clear understanding of the fundamentals of coaching and how it differs from mentoring.
  • Understand when and how to best use coaching during client engagement.
  • Understanding that coaching is a distinct intervention that can be used to build capacity of social work practitioners and is particularly useful for supporting the application of knowledge and skills directly into practice and performance or in introducing innovation or new working methods to bring about change personally and with clients.

Module 2: Clean Language

Time allocation: 4 hours

  • Overview of clean language and metaphors and their effective use in coaching
  • Exploration of the use of non-leading questions by social work practitioners when trying to get clients to share fully about experiences without influencing and leading them by sharing opinions and interpretations of what is said.
  • Social work practitioners are upskilled with the techniques of communication mirroring – being able to reflect back to the client what they have communicated and in so doing allow the client to provide further valuable insights and information.
  • Social work practitioners learn the skills for building rapport with the client to promote effective engagement.

Expected outcomes:

  • To have a better understanding of how to apply clean language principles

Module 3: Body Language

  • Understanding body language basics, the six universal facial expressions, and personal space empowers the social work practitioners with skills to use verbal and non-verbal communication to create meaning in what is being shared in consultation sessions with clients.
  • Non-verbal communication can also be used to build rapport and trust with clients during consultation sessions, thereby helping clients to have open and honest interaction.
  • Social work practitioners learn the skills for building rapport with the client to promote effective engagement.

Expected outcomes:

  • To understand how to read body language and how to apply non-verbal communication interpretation during client consultation to improve the communication.

Module 4: Personality

  • Developing understanding of personality typology and personality traits theories will help the social work practitioner create self-awareness in self and their clients and improve their knowledge of behaviour and what drives motivation.
  • This module empowers the social work practitioner with skills to identify the different personalities of their clients, and this knowledge will improve client interaction because the practitioner is able to adapt their language, communication, and behaviour to align with that of their client.

Expected outcomes:

  • By understanding the differences in personalities and temperament and how the temperament influences behaviour, the practitioner will be skilled to adapt and use communication strategies that align with those of their clients.

Module 5: Personal Awareness and Development

  • Creating self-awareness in the social work practitioner via exploration of a variety of theories and models so that they are more cognizant of their own behaviour and motivation and how this might affect client interaction

Expected outcomes:

  • Self-awareness of the practitioner so that they might be conscious of unconscious bias and how it can affect their engagement with clients
  • Social work practitioners are able to improve their emotional intelligence quotient which in turn will enable them to enhance their client interaction.

Module 6: Coaching Tools and Templates

  • Peer coaching sessions for practical experience are done, and participants are guided on how to use the tools and coaching templates effectively

Expected outcomes:

  • Ability to choose the appropriate tools and techniques to obtain the desired coaching outcome during client consultation sessions.

Prerequisites

Minimum of 10 participants

Suitable Audience

Social workers, and Auxiliary social workers.

Course Features

Skill Level:
All levels
Accreditation:
Non-accredited
Duration:
20 hours
Online Course:

R5900,00

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Are you interested in this course?

Onsite Training:
R7,900
Fill out the form to request more information, and we will get back to you with all the details you need.

What Our Participants Have to Say

I was very privileged to participate in the LusaSEI Level 1 Neuro coaching course in May 2023. This course not only enhanced my coaching skills, “which will be an ongoing journey” – but also allowed me to explore my inner self at a much deeper & authentic level, enabling me to really bring my true self to my coaching sessions. LusaSEI’s neurocoaching course empowered me to explore so much more than just the theoretical side of coaching – but rather encouraging me to open my mind, heart & spirit to so many possibilities that life has to offer, it’s a truly amazing learning journey that I will continue investing my time in. Certainly, a personally fulfilling experience.

Karin Kruger

I cannot thank LUSA Social Entrepreneurship Institute enough for the opportunity to partake in the Neuro-coaching level 1 course. It was life changing in terms of my personal development journey. The facilitators are super-skilled subject matter experts who shared the wealth of their knowledge and experiences with us. The course content is impactful and well presented. It equipped me to not only coach others but to understand myself better. I can recommend this course to anyone interested in a life changing growth experience!!!

Melanie van Aswegen

Although I haven’t completion my course certification as yet and I am not formally coaching yet, I learned a lot in the Neuro-coaching Level 1 course. These are: The importance of active listening, the difference between coaching and counselling, one must not be too hard on oneself, make mistakes and learn from them, it is important to make time for oneself, otherwise your tank will run empty and you won’t be of any use for others, one needs other people in your life, ask those questions, even though it does not make sense initially, go on, the penny will eventually drop. I can go on, but I’ll stop right here! Thank you for an amazing course LusaSEI.

Dina Slabbert

I think everyone when doing something like this, firstly has a bit of thought about the course, should I do it? is it worth it and then wonders what it will present. Well there is NO way you can ever be prepared for the change this brings. This course is still busy and has already changed my way of thinking entirely. My way of being, my mindfulness my self-awareness the list goes on. It brought a fresh approach to everything in my life. I attended this course because I am a motivation Life Coach and wanted to better myself in my coaching, which I totally have. But what I was not ready for and did not expect was the major change and transformation it brought to my mind and my life.

Lize Grobbelaar

I thoroughly enjoyed the 20-hour programme and I walked away with new skills that I can utilise in my career as a people manager and at home when it comes to my relationship with my husband and my children. Lynda is an amazing coach and I am grateful for all the coaching she has given me.

Davina Malan

The Neuro-coaching course was an awakening experience in my life, this course helped me to discover my purpose here on earth. I believe God had a hand in this because i was in a bad space mentality, i lost my father so this course helped me to be aware of my thoughts and emotions. Thank you so much.

Mpho Calvin Lerata

Thanks to the knowledge and skills I gained from these courses, I now feel well-prepared and confident as I embark on my NLP coaching career. I highly recommend LUSA to anyone looking to dive into the world of NLP. The value they provide is unmatched, and the support is second to none. Thank you for helping me take this exciting step in my professional journey!

Amanda-Lee Human

Neuro-Coaching Level 1 Course enhanced my skills and ability to add value to my colleagues in helping them to gain a better understanding of who they are and discovering their life meaning and purpose. I am receiving a lot of compliments from my superior and some of my colleagues on how I handled delicate conflict resolution situation as a Coach and that is thanks to Neuro-Coaching Level 1 Course that I attended.

Moloko Letsie

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